Privacy Policy

Plain-English summary. We collect form submissions and basic analytics. We do not sell your information. You can request access or deletion at any time by emailing info@losangelesblackmoldremoval.com.

Information We Collect

When you submit a contact form or callback request on this site, we collect the name, phone number, email, and any descriptive information you provide. We also collect basic site analytics through Google Analytics 4 (page views, referring URL, device type, anonymized IP) to understand site usage and improve content.

How We Use This Information

We use submitted contact information to respond to your service request, schedule inspections or remediation, and communicate about active projects. We use site analytics in aggregate to improve content and user experience. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Third-Party Services

Google Analytics 4 receives anonymized usage data. IndexNow receives URL change notifications when site content updates. Bing Webmaster Tools and Google Search Console receive site verification and indexing requests. No third party receives form-submission content from this site.

Cookies

This site uses cookies for analytics (Google Analytics) and to remember your cookie-consent choice. You can decline analytics cookies on first visit via the cookie notice; the choice persists in browser local storage. Browser cookie settings allow further control.

California Consumer Privacy Act (CCPA)

California residents have the right to know what personal information we collect, to request deletion of personal information, to opt out of any sale of personal information (we do not sell), and to receive equal service regardless of privacy choices. To exercise these rights, email info@losangelesblackmoldremoval.com with "CCPA Request" in the subject line. We will respond within 45 days.

Data Retention

Form submissions are retained for 2 years following the last point of contact for follow-up and recordkeeping purposes, then deleted from active systems. Analytics data is retained per Google's standard retention settings (14 months) and then automatically deleted.

Security

This site uses HTTPS for all traffic. Form submissions transmit over encrypted channels. We use reasonable administrative and technical safeguards to protect collected information; however, no method of transmission or storage is completely secure.

Children's Privacy

This site is not directed to children under 13 and does not knowingly collect personal information from children. If a parent or guardian believes their child has submitted information, contact us at info@losangelesblackmoldremoval.com for deletion.

Changes to This Policy

Material changes to this policy will be posted on this page with an updated date. The current version was last reviewed in 2026.

Contact

Questions about this privacy policy: info@losangelesblackmoldremoval.com